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Returns Policy

Wrong item or an off fit? You can Return your items within 28 days of purchase for a full refund or exchange for a different size.

What do we recommend for the best chances for a successful return?

  • The majority of the time, putting through a new order and posting your item(s) back for a refund is quicker than requesting an exchange.
  • We do not accept exchanges if you are from outside the UK.
  • All items must be unworn with all relevant labels still attached.
  • We cannot cover the cost of return as we only offer free delivery of items purchased to you.
  • Although Royal Mail is advised, the courier you choose to return your item with is your responsibility!
  • Exchanges of items to a different size is free!
  • Items must be the same in order for an exchange e.g. changing a Medium white tee for a Large white tee.

PLEASE MAKE SURE YOU ATTATCH THE RETURNS FORM THAT WILL BE EMAILED TO YOU ON DISPATCH WHEN MAKING RETURNS WITH YOUR ITEM.

If you run into any trouble at all with returning items or have any questions. Please do not hesitate to contact us at actihubuk@gmail.com.

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